Kace Service Desk
Whether your team lacks the technical expertise or may not have time to deploy and configure your solution our.
Kace service desk. For additional specifications see the operating system vendors documentation. Configuring kace service desk for gmail or pop3. Mit der kace systems deployment appliance lasst sich die anfangliche provisionierung und die laufende verwaltung von system images und treiberaktualisierungen beschleunigen. Whether your team lacks the technical expertise or may not have time to configure your solution our subject matter experts help you through this process using our tested.
Best practices kace 1000 kace k1000 service desk service desk email ticket generation kace service desk email ticket. The kace systems management appliance sma remote quickstart service provides remote assistance to help get your solution up and running quickly to begin provisioning managing securing and servicing your network connected devices. The remote configuration of the kace systems management appliance service desk helps you take full advantage of the kace systems management appliances powerful service desk. Updated 2012 08 02 new ticket rule for notification on user approval hr queue disclaimer i am not claiming that this is a best practices guide for setting up your service desk.
Diese benutzerfreundliche vom betriebssystem unabhangige appliance fur die systembereitstellung stellt. K1000 service desk setup tips things i have learned. The agent can be installed on devices that meet the following operating system requirements. Mit der kace go app konnen sie direkt uber ihr mobilgerat in echtzeit service desk benachrichtigungen anzeigen und darauf reagieren inventardetails uberprufen und software sowie patches bereitstellen.
The appliance imposes no additional. The end result is improved help desk management for slas and reporting as well as increased user satisfaction. If you do not use a pop3 email server you can use the built in smtp server to. The kace as a service agent is an application that can be installed on devices to enable device management through kace as a service.
Service desk demo anzeigen kostenlosen test starten weitere informationen. Converting email into tickets the k1000 management appliance is designed to receive email from a pop3 email server. Reduce desk visits with remote support the kace smas service desk also provides remote control capabilities to help you resolve issues without. Service desk tickets can also be archived for compliance audit and other purposes.
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