Gotoassist Service Desk
The online portal provides a simple way for customers to submit incidents and follow their progress.
Gotoassist service desk. Because gotoassist is a prepaid service your service will continue until the end of your current paid subscription period. Gotoassist service desk lets you create online support portals so customers have a quick simple way to find answers and get help. Browse help articles video tutorials user guides and other resources to learn more about using gotoassist service desk. Rescueassist formerly gotoassist identifies diagnoses solves issues fast with our remote desktop support software.
A simplified cloud based application for managing your it services using itil best practices. A collaborative support tool built for large organizations to deliver live technical assistance with ease. A secure real time support solution that uses live video to let you see what your customer sees. Online help desk build a branded easy to use portal where customers can create tickets track progress and provide feedback.
If you would prefer to stop service immediately and want to request a refund please contact gotoassist global customer support. At that time your plan will be discontinued and will not renew again. Service desk even shows any messages you publish in the portal so customers can stay informed and communicate with the team. They can also view your knowledge base of help articles to find answers to their own questions.
Gotoassist service desk gives you the freedom to quickly and easily access your incidents to support your customers anywhere and anytime. Filter incidents by service and dashboard queue.
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